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Credit Reporting Questions
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About Credit Bureaus
If you've ever bought a car, owned a home or
just used a credit card to finance a purchase,
then you have a record with a consumer
reporting agency. Credit bureaus, are companies
which gather and sell consumers' credit histories
to credit-grantors, such as banks, retailers or
credit-card companies. Nationwide, there are
three major credit bureaus: Equifax, Experian
and Trans Union. In addition, credit bureaus sell
credit information with other consumer reporting
agencies, which, in turn, resell such information to
the creditors and other end-users.
While the consumer reporting agencies themselves do not determine if you
will get approval for a loan or a credit card, the information they provide to
credit grantors does play a valuable role. Credit-granting businesses pay a fee
to consumer reporting agencies in order to gain access to their information.
Only companies with a legitimate need, such as a mortgage company, car
dealership, bank or department store, may purchase consumer credit
information. In addition, prospective employers, landlords or insurance
underwriters also may request information from your credit file.
Upon request by a legitimate business, the credit reporting agency will furnish
the following information about you:
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General information, such as name, Social Security Number, marital
status and address (both past and present); |
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Employer name and address; |
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Debtors and payment history; |
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Inquirers of your credit file; and, |
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Public record information, such as bankruptcies or liens |
Credit reporting agencies do not gather or disseminate information regarding
your race, religious preference, medical history or criminal record, if any.
Your Credit Rights
Your consumer rights regarding your credit file
are ensured by several federal laws. In addition,
state law which also apply. The Fair Credit
Reporting Act (FCRA) was designed specifically
to help ensure that credit bureaus furnish
businesses with correct and complete information
to use when evaluating your application or your
creditworthiness.
The FCRA protects consumers by requiring credit bureaus to adopt
reasonable procedures regarding confidentiality, accuracy and proper use of
your credit information. In summary, the FCRA states:
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You have the right to know the name of anyone who received your
credit report in the last year for most purposes and in the last two
years for employment purposes; |
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At your request, a credit reporting agency must provide you with your
credit file. You are entitled to one free report per year if a) you are
unemployed and plan to seek employment in 60 days, b) you are on
welfare or c) your report is inaccurate due to fraud. If you have been
denied credit, you also may request a free copy of your credit report,
as long as the credit file is requested within 60 days of denial
notification; |
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Inaccurate information must be corrected or deleted by the credit
reporting agency, usually within 30 days after you successfully dispute
the information; |
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A credit reporting agency may not report negative information, in most
cases, that is more than seven years old, or in the case of bankruptcies,
10 years old; |
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Your consent is required for reports that are provided to employers, or
for reports that contain medical information; and, |
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Access to your file is limited only to those with a need recognized by
the FCRA-;usually to consider an application with a creditor, insurer,
employer, landlord or other business. |
For the complete text of the FCRA, 15 U.S.C. §§1681-1681u and your
rights thereunder, go to the Federal Trade Commission's web site
http://www.ftc.gov.
What Lenders Look For in a Credit Report
In many cases a lender extending you credit may
never actually meet you. And, most of the time,
they won't have an opportunity to learn what
type of a person you are or to discover for
themselves if you are a trustworthy, capable
individual. Often, all they have to make a
judgment about your ability to pay is by looking
at your credit history-; which is an accounting of
your ability to repay debt.
When determining if they should extend credit to you or not, lenders may
order one of two different types of credit reports in order to examine your
credit history:
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Quick Credit Check-This is a basic credit report, showing
information from one, two or all three national bureaus. The basic
report provides information on your debtors, past and present, and on
what type of payment history you have. |
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Residential Mortgage Credit Report (RMCR) - A lender will
require this report if you are buying a home, and as such applying for a
large loan amount. The lender will pull reports from at least two, and
usually all three, bureaus. In addition, your current employment may be
verified and public records searched for bankruptcies or liens. |
Lenders are primarily looking for three things when they pull your credit file.
The first is your character. Lenders want to know if you are someone who
acts responsibly, takes their debts seriously and pays their bills on time.
Secondly, a lender will look at your capacity to pay your bills on time. This is
based upon your income, or the joint income of you and your spouse, and
how that corresponds to your total debt.
Finally, a lender will take a look at the possessions you currently have, or
your collateral. You might have a car, valued at $10,000, that is already paid
off. Your ability to payoff this loan demonstrates that you had the character to
eliminate this debt and provides the lender with a possession which can be
used as security against repaying the new loan.
All three factors, your character, your ability to pay and possessions or
collateral, help provide lenders with needed information which is then used to
determine whether or not they think you are creditworthy.
Tips for Improving Your Credit File and Score
Perhaps the most valuable suggestion for
improving your credit file, and consequently your
credit risk score, is to act responsibly. Know
your financial limitations. Understand how your
monthly income relates to your monthly bills and
debts. Don't spend out of your bounds.
Once it's in your record, the only true way to eliminate negative credit
information from your file is the passage of time. Information in your credit
history will only be changed if it is inaccurate or if the seven (or 10) year
reporting period has elapsed. In some cases, adverse information may be
reported without reference to these periods.
If you have a history of bad credit, there are a number of things you can do to
start rebuilding a positive credit file:
 | First, know what's on your credit report. If you have been denied
credit, you have the right to request a free credit report. Or, for a reasonable fee you can conveniently order
your consolidated report from Confidential Credit, which includes
information from all three national bureaus. Take the time to
understand not only what's on your report, but why you have been
denied credit. |
 | Check for mistakes on your credit report. Be sure to examine your
files from all three bureaus, as the information may not be the same on
each one. If you find errors, take steps to dispute the information in
order to remove it from your file. |
 | If you are having difficulty paying your bills, develop a plan now. Make
a list of everyone you owe and how much you owe. Contact your
creditors and discuss payment options. Begin now to catch up with late
payments. These efforts will show you are earnest in meeting your
obligations. |
 | Look for ways you can consolidate bills. You might be able to do a
balance transfer to another credit card with a lower interest rate and
also eliminate three or four other credit card accounts you currently
have. |
 | Identify ways you can decrease your spending and increase your
income. Ask a friend or family member to help you come up with a
realistic budget that will help you catch up with late payments. |
 | Finally, don't use credit again until you are on more solid footing. You
may want to cancel or just hide your credit cards until you are in a
financial position to use them responsibly again. |
If you are just starting out on your own, perhaps after a divorce or just out of
college, you'll want to begin establishing a positive credit file. This will play an
important role in determining your future creditworthiness and in ensuring that
you have a good credit score when it comes to evaluating your file for a
mortgage or other type of loan. If you have little or no prior credit history,
consider these tips:
Limit the number of accounts you have. Resist the temptation to sign
up for every credit card you can. Find a revolving credit card that has
a reasonable credit limit ($300 maximum) and stay within your budget.
Pay your bills on time. Every month, your creditors release information
to the credit bureaus. Make sure your creditors are reporting only
positive information about your bill-paying history.
Ask a family member to help you get credit. If you have little or no
credit history, you may need the assistance of someone with an
established and positive credit record to co-sign a loan for you.
However, if you do this, be sure you are responsible in making all your
loan payments on time.
Remember, your credit history influences your ability to rent or buy a house,
get a job, buy insurance and purchase items with a credit card. Many lenders
and creditors consider it a direct reflection of your character. Start now to
ensure that you have-;and maintain-;a good credit history.
About Credit Repair Companies
If you have negative information in your credit
file, you may want to think twice before calling a
credit repair company to help you. For a fee,
many credit repair companies will claim they can
"fix or clean up" your credit record. Some will
even promote that they can eliminate
bankruptcies or liens from your file forever. In
truth, these companies may end up costing you
money-;sometimes putting you in even worse
financial shape than before.
Generally, you can do everything a credit repair company claims to be able to
do, for little or no money. All that's required of you is a little bit of time, a
concentrated effort, and an action plan to repay debt and get back on the
road to a healthy financial future.
Under the Credit Repair Organizations Act, credit repair companies must
give you a copy of the "Consumer Credit File Rights Under State and Federal
Law" before you sign a contract. In addition, they have to supply you with a
written contract which clearly defines your rights and obligations. Under law,
a credit repair organization cannot do any of the following:
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Make false claims about their services; |
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Charge you until they have completed the promised services; or |
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Perform any services until they have your signature on a written
contract and have completed a three-day waiting period. During this
time, you have the right to cancel the contract without paying any fees. |
If you are considering enlisting the help of a credit repair organization, call the
Better Business Bureau in your area to learn more about the company. Even
better, contact a nonprofit credit counseling service. You'll find them listed in
your local telephone book or you could check with your bank or a consumer
protection office to see if they have some suggestions.
Credit Fraud
You've always had a spotless credit history. You
pay your bills on time. And you live well within
your financial means. But, recently you've
received a few calls from collection agencies
requesting payment for items you didn't buy.
Before you dismiss these actions as a mistake,
investigate.
You could be the victim of credit fraud. Each year individuals with good credit
histories fall prey to criminals who steal their identity and run up thousands of
dollars in bad debt under their names. If it happens to you, through no fault of
your own, you could be faced with years of trying to clear your credit history
of false information.
If you suspect someone has used your name, Social Security Number or
driver's license to obtain credit, do the following:
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Call the fraud units of the three credit bureaus: Equifax
1-800-685-1111, Experian 1-800-301-7195 and Trans Union
1-281-874-0169. |
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Report identity theft crimes to the local police or law enforcement
agency in your area. |
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Put a "fraud alert" on your credit file. Also, report the possible theft to
all credit card issuers. Cancel all your current cards. |
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Notify your bank and/or savings and loan of the theft. Request new
account numbers and a new ATM number and password. |
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Consider changing your driver's license number if you suspect
someone has been using it to write bad checks. |
To prevent identity fraud from happening, here are some steps you can take:
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Don't carry extra credit cards, your birth certificate, passport or Social
Security number with you unless necessary. This will minimize the
amount of information a thief can steal from you. |
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Don't print your Social Security Number on your checks. Only give it
out if absolutely necessary. |
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Shield the ATM screen when using it in a public place. |
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Tear up pre-approved credit card offers that arrive in the mail. |
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Never leave a receipt with your credit card number on it in a public
place. Take it home with you to a safe place or tear it up. |
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Keep current with the information that is on your credit file. Don't learn
about negative information when you go to apply for a loan. Be
proactive about your credit history…protect it!…by
checking your files with Confidential Credit. |
If you know you are a victim of credit fraud the following organizations may
be of help:
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National Fraud Information Center: 1-800-876-7060 |
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Consumer Credit Counseling Services: 1-800-873-2227 |
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CSC Credit Services: 1-800-272-9281 |
Also check the Yellow Pages listings for your local offices of:
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The Better Business Bureau |
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The Regional Consumer Protection Office of the Attorney General. |

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